Return Policy – VIP Mobile Numbers
At VIP Mobile Numbers, your satisfaction is our priority. We offer a clear and fair 30-day return policy across all our products, giving you confidence when you shop with us.
📱 VIP Mobile Numbers (Gold Numbers)
Customers are entitled to a full refund within 30 days of purchase.
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No physical return is required.
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We are not responsible for any deactivation or service issues caused by network providers after the purchase.
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Refunds will be processed within 7–10 working days to your original payment method.
📦 Phone Cases
Returns are accepted within 30 days of delivery, provided the following conditions are met:
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The case must be returned in its original packaging.
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The item must be in the same cosmetic condition as received — unused and undamaged.
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Items that are returned in used or damaged condition may be subject to a partial refund or rejection.
📲 Mobile Phones
Mobile phones can be returned within 30 days of purchase, under the following conditions:
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The device must be returned in the same cosmetic condition it was sold in.
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All included accessories (e.g., charger, cable, original box) must also be returned.
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Missing items or visible damage may result in a deduction from your refund or a denied return.
💳 Refunds
Once your return is received and inspected, we will notify you of the approval or partial refund status. Approved refunds will be issued within 7–10 working days to the original payment method. Processing times may vary depending on your bank or payment provider.
For all return requests or questions, please contact our customer service team at info@vipnumbersuk.com with your order number.
Thank you for shopping at VIP Mobile Numbers — we’re here to make your experience smooth, transparent, and secure.
